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Refunds And Exchanges

Not in love with your Picture This Decor item?

We hope you're thrilled with your product/s but if you change your mind, drop us an email at and we'll try to help.

Please return your item/s within 14 days of receipt. We will only accept items which are unused and in the original packaging.

The buyer is responsible for the cost of returning the item/s. Picture This Decor cannot be held responsible for any items which do not reach us, we therefore recommend using a tracking service.  

Refunds will be processed within 7 days of receiving the goods and refunded back to the original payment method.

Regretfully we cannot exchange or refund custom made or sale items.

Returns address: Picture This Decor, 25 Hillbrow, Reading, RG2 8JD